BetNjet Casino Responsible Gambling

We are committed to safer gambling and to helping players keep their activity under control. We want gaming to stay fun and within your means, so we provide clear information and practical tools to protect your account and wellbeing. If you ever feel play is becoming a problem, we encourage you to act early and use the controls and support options described below.

Player protection principles

We put player safety first by promoting responsible play, fair treatment and transparent account controls. We expect customers to gamble only with money they can afford to lose and to follow our terms. We also reserve the right to request verification checks and to intervene if we detect signs of risky behaviour.

Activity-control tools

You can manage your account activity using built-in controls. These include setting limits on deposits, losses and wagers, taking temporary breaks, and closing your account if needed. You can access these options in your account settings or contact support for help applying limits.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can usually be adjusted up or down, but increases may be subject to a cooling-off period. We recommend setting conservative limits that reflect your personal budget.

Loss limits

Loss limits help you cap net losses over a chosen period. Use loss limits together with deposit settings to manage risk. If you reach a loss limit, play will be restricted until the limit resets or you reduce your settings following any required waiting period.

Time limits and session controls

Session reminders, reality checks and auto log-out options let you control how long you play in a single session. You can schedule regular breaks or set a daily play-time cap to avoid extended sessions and help keep play balanced with other activities.

Self-exclusion

If you need to stop for a longer period, self-exclusion is available. You can choose temporary exclusion for weeks or months, or permanent account closure. During self-exclusion we will block access to the account and suspend marketing contacts. Contact support to activate self-exclusion and to ask about the reactivation process where applicable.

Signs of problematic behaviour

Watch for signs such as chasing losses, playing longer than intended, neglecting responsibilities, borrowing money to play, or significant mood changes related to play. If you notice these signs in yourself or someone close to you, consider applying activity controls or seeking professional help.

Tips for maintaining control

Set budgets and stick to them, use deposit and loss limits, schedule regular breaks, avoid gambling when upset or under the influence, and keep only affordable funds available for play. Discuss limits with friends or family if that helps accountability.

Professional help and support organisations

If you need outside help, organisations such as GamCare, BeGambleAware and GAMSTOP provide advice, self-assessment tools and treatment options. For immediate support, contact your local gambling‑help services or seek professional advice from a qualified organisation. If you need assistance applying account controls, contact our support team via the in-site help centre.