Player Privacy Policy
This Privacy Policy explains how BetNjet Casino collects, uses and protects information when you visit our website or use an account. We respect your privacy and aim to make it clear what information we hold, why we need it and what choices you have.
Information we collect
The information we collect depends on how you use BetNjet Casino. It may come directly from you, from your activity on the website or from providers involved in delivering account and payment services.
Personal data
When you create or manage an account, we may collect details such as your name, date of birth, contact information and account preferences. If an identity or account check is needed, we may also ask for documents that confirm the information you have provided. Please keep your account details accurate and let us know if they change.
Technical data
We may collect information about your device, browser, IP address and use of the website. This can include pages visited, account activity and information recorded by cookies or similar technologies. Technical data helps us understand how the website works and identify unusual activity.
Transactional data
Where you make a payment or withdrawal, we may keep records of the transaction, the payment method used and its status. We may receive related information from payment providers. The information available to us can differ by payment method.
How we use information
We use information to provide and manage accounts, process transactions, respond to enquiries and maintain the website. We may also use it to check account details, investigate suspected misuse, protect accounts and meet applicable legal obligations. We only use personal information for purposes connected with our services or where another lawful reason applies.
How we protect and store data
We take reasonable steps to protect information against unauthorised access, loss and misuse. Access to personal information should be limited to people and providers who need it for their work. We keep information for as long as needed for the purposes described here, including any applicable record-keeping obligations, and then delete or anonymise it where appropriate.
Cookies and tracking technologies
Cookies and similar technologies may be used to support website functions, remember settings and understand how visitors use BetNjet Casino. Some cookies may be necessary for the website to work. Where a choice is available, you can manage optional cookies through the controls provided on the website or in your browser. Blocking certain cookies may affect website features.
Your privacy rights
You can ask to access the personal information we hold about you or request a correction if it is inaccurate. You may also ask us to delete information. Some requests may be limited where we need to retain records for legal, security or account-related reasons. To make a request, use the contact details provided on the website. We may need to confirm your identity before responding.
Sharing information with third parties
We may share relevant information with providers that help us operate the website, manage payments, check accounts or provide technical support. We may also disclose information where required by law or to address suspected fraud or misuse. Providers should only receive information needed for their role.
Changes to this policy
We may update this Privacy Policy when our practices or requirements change. The current version will be available on the website. Please review it from time to time so you understand how we handle your information.